Covid-19 Policies and Guidelines

We take our responsibility with COVID-19 very seriously. At this time travel flexibility and safe stay are our top priorities.

Travel Flexibility

If you are looking to book accommodation directly with Purple Pillow B&B, you can book with confidence knowing that your stay is fully cancellable up to 3 days in advance of your stay date.

Safe stay

At Purple Pillow B&B we have developed COVID-19 best practices and processes to ensure your safety and comfort. We ask all guests to respect physical distancing, exercise personal hygiene best practices, and in accordance with direction from the World Health Organization, encourage guests to wear face masks when in public areas.

We strongly recommend our guest to wash hands regularly and use hand sanitizer when leaving or returning to the property. Cough or sneeze into the sleeve (never hands) and minimize face touching.

Cleaning Protocols

We have increased the frequency of cleaning to meet the latest guidance on hygiene and cleaning. All frequently touched surfaces are disinfected at our property, including keys, door handles and light switches. As well as soft surfaces.

We inspect the rooms for compliance with cleaning, safety and maintenance protocols prior to each guest arrival.

Guests’ wellness

If a guest is feeling unwell, they should determine if they are showing the symptoms of COVID-19 including: headache, high fever, fatigue/drowsiness, sore throat, cough, chest congestion, difficulty breathing, muscle aches and pain. If two or more of the identified symptoms are true the guest will be asked to self-isolate, and a doctor will be contacted on their behalf so that the guest can be evaluated. Should the guest be identified as having a confirmed case of COVID-19, the local health authority will be immediately contacted, and the property will follow all associated direction from our local health authority.

We understand the necessity of prioritizing guest and staff safety at this time and our goal is to respect the processes and protocols while ensuring a warm and welcoming experience.

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